Delivery/Shipping

At Papersoda, you can enjoy FREE SHIPPING!

PLEASE NOTE: As stated on the Royal Mail website – due to the current Covid-19 pandemic and huge online demand at the moment, postage may take a little longer than usual in some areas.

We aim to get every order processed within 1 – 2 business days.

All of our products are shipped from the UK.

Once your order has been processed, you will receive an email to confirm that it has dispatched.

Delivery method
We offer FREE DELIVERY and ship our prints in hard-backed envelopes and tubes through Royal Mail postal service.

International Shipping
We now offer shipping worldwide!
Standard Int Shipping (8-10 working days -Untracked) £8.00
Tracked Int Shipping (5-7 working days) £12.00

Please note: Buyers are responsible for any customs and imports taxes that may apply. Papersoda accept no responsibility for delays due to customs.

Returns
Please contact us to arrange returns no later than 14 calendar days after receiving your products.

Under the Consumer Contracts Regulations, you will be responsible for paying for your own shipping costs for returning unwanted items, and these costs are non-refundable.

Our shipping costs are also non-refundable if you return part of your order.

Refunds will be paid within 14 calendar days after returning the goods, or evidence that they were returned. Refunds are made via your original payment method (please check with your card issuer for timescales).

If you receive a damaged/incorrect print, please contact us with the following information ASAP:
– Email address provided at purchase

– Order number

– Customer name

– Item name

– Please attach a photo

We do not offer returns/exchanges/refunds on any of our personalised prints.